Legal Notice and Privacy Policy
In case of a medical emergency or acute psychiatric crisis, do not use email. Immediately contact 144 (Ambulance), 117 (Police), or go to the nearest emergency room.
Impressum (Legal Notice)
Site Owner and Data Controller
Dr. Med. Vittorio Lutri
Specialist in Psychiatry and Psychotherapy FMH
Via Trevano 6
6900 Lugano, Switzerland
Contact
Phone: +41 76 776 10 34
Email: vittorio.lutri@hin.ch
(Please read the security warning regarding emails below)
Data Protection Declaration
The protection of privacy and personal data of patients and visitors is of fundamental importance. This policy describes how we process data in accordance with the Swiss Federal Act on Data Protection (FADP).
1. Scope and Purpose of Data Collection
This is a purely informational static website. We do not create user profiles, we do not use tracking analysis tools (such as Google Analytics), and we do not actively collect personal data through the site, with the exception of technical data necessary for its operation.
2. Server Logs (Technical Data)
Every time this website is accessed, the hosting server automatically records certain general information in log files. This data includes:
- IP address (anonymized or deleted after a short period);
- Date and time of access;
- Browser type and operating system;
- Referrer URL (the page from which you accessed the site).
This data is necessary to ensure the security and technical stability of the site and is not cross-referenced with other data sources.
3. Email Contact and Security
Contact takes place via email. The address vittorio.lutri@hin.ch is part of the HIN (Health Info Net) network, which guarantees secure encryption according to Swiss healthcare standards.
Important Warning: If you send an email from an unencrypted account (e.g., Gmail, Bluewin, Yahoo), the confidentiality of the content cannot be guaranteed.
We invite you not to send sensitive clinical data or confidential details in your first email contact. Please use email only for appointment requests or administrative contact.
4. Third-Party Services and Data Transfer
A Google Maps map (Google Ireland Limited / Google LLC, USA) is integrated into this site to facilitate locating the practice.
When loading the page containing the map, your browser establishes a direct connection with Google’s servers. As a result, your IP address and information related to the display of the map are transmitted to Google (including to the United States) in order to enable the display of the service. For more information, please consult Google’s Privacy Policy.
5. Cookies
This website does not use proprietary profiling cookies. Only technical cookies essential for operation or third-party cookies related to Google Maps, necessary for displaying the interactive map, may be used.
6. Rights of the Data Subject
Under the FADP, you have the right to request information about your personal data processed by us at any time, to request its correction or deletion. To exercise these rights, you may contact the Controller at the email address indicated above.
7. Amendments
We reserve the right to update this policy at any time to adapt it to new legal provisions.
Last update: January 2026